Privacy Policy
Effective Date: May 20, 2025
At MercuryBrand.sa, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
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Personal Information: Name, email address, shipping address, phone number, payment details.
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Order Details: Products ordered, order number, transaction history.
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Technical Information: IP address, browser type, device type, pages visited (collected via cookies and analytics tools).
2. How We Use Your Information
We use the information collected to:
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Process and fulfill your orders.
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Provide customer service and support.
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Send order confirmations and shipping updates.
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Improve our website and user experience.
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Send marketing emails (only if you opt in).
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share information with:
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Third-party suppliers and shipping partners (to fulfill your order).
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Payment processors to complete transactions.
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Legal authorities if required by law or to protect our rights.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
5. Cookies and Tracking
We use cookies and similar technologies to:
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Analyze traffic and site usage.
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Remember your preferences.
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Provide targeted advertisements (only if consented).
You can choose to disable cookies in your browser settings, but some features of our site may not work properly as a result.
6. Your Rights
You have the right to:
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Access, update, or delete your personal information.
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Withdraw consent for marketing communications at any time.
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Request details about how your data is being used.
To exercise your rights, please contact us at: